Terms and Conditions

1. Acceptance of Terms

By creating an account or using our Services, you acknowledge and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Social Scribe AI.

2. Modification of Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated to you via email or within the platform. You are responsible for reviewing any updates. Continued use of the Services following such changes constitutes your acceptance of the modified Terms. If you do not agree to any updates, you must cease using the Services.

3. Description of Services

Social Scribe AI provides AI-powered tools for social media management, content creation, scheduling, and analytics. Our Services help users manage social media posts across platforms, optimizing content for improved engagement and reach.

4. User Responsibilities

4.1 Eligibility

You affirm that you are at least 18 years of age and have the legal authority to agree to these Terms. You are responsible for ensuring compliance with all applicable laws in using our Services.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect unauthorized access, you must notify us immediately.

4.3 Prohibited Activities

You must not:

• Use the Services for unlawful, harmful, or abusive purposes.
• Violate intellectual property rights, including unauthorized use of copyrighted materials.
• Interfere with or disrupt the platform's security or functionality.
• Reverse-engineer, decompile, or attempt to extract the source code of any software or algorithms within the platform.

Violation of these prohibitions may result in suspension or termination of your account and legal action.

5. Data Collection and Privacy

Our Privacy Policy governs how we collect, use, and disclose your personal information. By using Social Scribe AI, you consent to the data practices described in our Privacy Policy.

5.1 Data Collection and Use

We collect and process data, including profile information, usage data, and user content, to provide and improve our Services. Data collected may be used to customize your experience, enhance AI algorithms, and perform analytics. We do not sell your personal data to third parties.

5.2 Data Sharing with Third Parties

Your data may be shared with third-party service providers to deliver certain Services (e.g., social media posting, analytics). We take reasonable steps to ensure these providers comply with data protection standards, but Social Scribe AI is not responsible for third-party breaches or data misuse by third parties.

5.3 Data Retention and Deletion

We retain user data for as long as necessary to provide Services or as permitted by law. You may request data deletion by contacting our support team, but certain data may be retained for legal or operational purposes.

6. Content Ownership and Licensing

6.1 User Content

You retain ownership of content you create. By posting or submitting content, you grant Social Scribe AI a limited, worldwide, royalty-free, non-exclusive license to use, display, and modify content solely to provide the Services during the period you use the platform.

6.2 License to Use Content

By uploading content, you authorize Social Scribe AI to process and store this content for the purpose of improving user experience, training AI algorithms, and supporting the Services. Social Scribe AI will not use your content for promotional purposes without explicit consent.

6.3 Intellectual Property Rights

All proprietary software, algorithms, trademarks, and designs are owned exclusively by Social Scribe AI. Users are granted a limited, revocable, non-transferable license to use the platform for its intended purpose. Unauthorized copying, modification, or reverse-engineering of our technology is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Social Scribe AI, its officers, employees, and affiliates are not liable for any indirect, incidental, special, punitive, or consequential damages arising from or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

• Cap on Liability: Social Scribe AI's total liability for any claims arising from or related to the Services shall not exceed the amount paid by you, if any, in the 12 months preceding the claim.
• No Guarantee: Social Scribe AI does not guarantee that the Services will be uninterrupted, error-free, secure, or meet any specific user requirements.

8. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. Social Scribe AI disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees regarding the accuracy, reliability, or timeliness of data or content provided through the Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Social Scribe AI, its affiliates, and employees from any claims, damages, liabilities, or expenses arising from:

• Your use of the Services.
• Violation of these Terms or applicable laws.
• Any content you submit, post, or transmit through our platform.

10. API and Third-Party Integrations

Social Scribe AI uses third-party APIs to perform functions like posting, scheduling, and analytics. By connecting your social media accounts, you grant us permission to perform authorized actions on your behalf. You may revoke permissions at any time by disconnecting accounts in the app settings.

11. Service Availability and Force Majeure

11.1 Service Interruptions

We reserve the right to modify, suspend, or discontinue the Services at any time for maintenance or updates. Social Scribe AI does not guarantee uninterrupted access to the Services.

11.2 Force Majeure

Social Scribe AI is not liable for delays or failures due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, pandemics, governmental regulations, third-party service interruptions, or any other force majeure event.

12. Dispute Resolution and Arbitration

12.1 Governing Law

These Terms are governed by the laws of the United States. Any disputes arising out of or relating to these Terms shall be resolved under the exclusive jurisdiction of the courts in the United States.

12.2 Arbitration Agreement

Any disputes or claims arising from these Terms or your use of Social Scribe AI shall be resolved by binding arbitration. Both parties waive any right to a jury trial or to participate in a class action.

12.3 Opt-Out Provision

You may opt out of the arbitration agreement within 30 days of first agreeing to these Terms by contacting us with your request.

13. Termination of Account

We reserve the right to suspend or terminate your account at our discretion if we suspect you are violating these Terms or engaging in prohibited activities. Termination does not relieve you from liability for any obligations accrued prior to termination.

14. Intellectual Property Complaints

If you believe that any content on Social Scribe AI infringes your intellectual property rights, please notify us at support@socialscribeai.com with appropriate documentation. We will investigate and, if necessary, remove or disable access to the infringing content.

15. No Waiver

Failure by Social Scribe AI to enforce any part of these Terms does not constitute a waiver of our right to enforce such Terms in the future.

16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, it shall be severed, and the remaining provisions will remain in effect.

17. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email: support@socialscribeai.com

Acknowledgment: By using Social Scribe AI, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.